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Product & Engineering

Connect technical work to the whole workflow.

Coding agents work inside the repo. Hubson connects the work that starts from a customer issue, bug report, or release note — scoping apps and actions, respecting risk controls, and tying technical execution to the owner, the approval, and the receipt.

hubson · Activity
Run in progressworkflow · bug-to-fix-to-update · R-1296
Read the customer bug reportzendesk · #ZD-4521 · ops.read
Reproduce & triage against the SOPeng.bug-triage.v1 · severity high
Create Linear issue & route the ownerlinear · ENG-873 · owner assigned
Draft fix & tests, open PRcode-write action · awaiting approvalPAUSED
5Draft the customer updateheld for approval before send
6Record the Action Receipt

Hubson does not replace Cursor, Claude Code, Copilot, or your engineering workflow. It connects the customer, product, ops, browser, and code context around technical work — with approvals and receipts.

Why a workflow, not just an agent

Enough control to trust AI with real systems

The hard part isn't the prototype. It's scope, approvals, Activity, receipts, budgets, and business-user adoption. Hubson is the operating layer around recurring technical work.

Scoped apps & actions

See exactly what Hubson can read, draft, update, or ask to do — across browser, code, and APIs.

Risk controls respected

Deploys, destructive changes, and external sends pause for approval; restricted actions stay off-limits.

Heavy runs are scoped first

Batch, recursive, or code/data-heavy work is estimated and approved before it spends.

Tied to business context

Technical execution connects back to the customer, the owner, the approval, and the receipt.

Customer to code

From a support ticket to a reviewed change

1Support ticket
2Customer / account context
3Issue created
4Repo inspected
5Patch proposed
6PR opened
7Human approval
8Customer update
9Action Receipt
Defaults & run classes

Clear controls for technical actions

ActionDefault control
read filesallowed
draft patchallowed
edit filesapproval required
run shell commandapproval required
open PRapproval optional
merge / deployrestricted
customer updateapproval required
STANDARD · 1 unit

Inspect & suggest

Inspect the repo and suggest the likely bug location.

EXTENDED · 3 units

Fix, test, PR

Fix the bug, run tests, and open a PR.

HEAVY · from 10

Large migration

Large migration or recursive codebase-wide task — scoped before it starts.

Issues to code, under control

Wire technical work into the operating loop

Map a workflow that starts at a customer issue and ends at a reviewed change and a customer update — with a receipt for both.