Home/Platform/Overview
The platform

One workflow,
from request to Action Receipt.

Hubson is not another chat window and not just an automation builder. It's a controlled execution layer for recurring work — where SOPs guide the work, apps and actions are scoped, risky steps pause for approval, and every important run leaves a readable receipt.

hubson · Control Hub
Control Hub Work Approvals3 Activity Playbook Hub
Acme says they were double-charged on order #C-22841 — can you issue the $2,840 refund?
hubson · refund-approval
Confirmed the double-charge in Stripe. $2,840 is above the $2,000 threshold in finance.refunds.v3, so I've staged the refund and paused for approval.
Paused at step 4/6 · Awaiting approval
The product loop

The same loop, every workflow

Describe the work, attach the SOP, review the apps and actions Hubson can use, set risk controls, run a simulation, approve the risky step, and review the receipt. Then run it live, repeat it, and add the next one.

01DescribeName the recurring work in plain English. Hubson drafts it.
02SOPAttach the policy or checklist that should guide it.
03Apps/actionsReview what Hubson can read, draft, update, or ask to do.
04SimulateRun on sample data and mock app responses.
05ApproveThe risky step pauses for the right person.
06ReceiptContext, actions, approver, cost, outcome — then go live.
Saved workflows & Work Planner

Saved workflows for repeatable work.
Work Planner for one-off or unclear work.

If Hubson finds a matching saved workflow, it runs that workflow. If no workflow clearly matches, Work Planner handles the request as one-off work under the same SOP, app/action, risk-control, approval, Activity, and receipt model. If the same pattern repeats, Hubson can suggest saving it as a workflow.

RequestUser requestA recurring job or a one-off ask.
Match?Saved workflow?Yes → run the workflow. No → Work Planner builds a one-off plan.
GateApproval where neededThe same risk controls apply either way.
ProofAction ReceiptThen save as a workflow if the pattern repeats.
hubson · Work Planner · one plan across three teams
Support
Pull ticket & payment contextZendesk · Stripe · ops.read
Send the approved replyafter approval only
Finance
Check the refund SOPfinance.refunds.v3 · eligible
Issue the $2,840 refundpauses · approval required
Web
Draft the customer updatedepends on Finance step
Append the Action ReceiptR-1284 · steps · cost · approver
Strict ordering · steps unlock as their dependencies completeOne receipt for the whole run
Where Hubson fits

Not a chatbot. Not a Zap. A controlled workflow layer.

Use AI chat when a person needs help thinking. Use automation when a process is deterministic. Use Hubson when recurring work crosses apps, SOPs, people, and approvals — and AI needs to act safely with a receipt.

CapabilityAI chatAutomation toolsHubson
Best forOne-off thinking & writingHardcoded app to app stepsRecurring cross-app work with judgment
Follows your SOPOnly if pasted inNoSOP is the execution context
Acts in your appsNoFixed, predefined stepsScoped, reviewable actions
Pauses for approvalNoNot nativelyRisky steps pause for a human
Leaves a recordA chat logRun logs for developersReadable Action Receipt
Start with one workflow

See the loop run on a workflow you recognize

Run the free readiness audit. Tell us the work you repeat, the apps it touches, and who should approve — and we'll map your first workflow.