Get recurring work out of your head.
You're still the router for escalations, refunds, handoffs, and follow-ups. Hubson takes that recurring work out of your head and turns it into a workflow you can inspect — so you delegate to AI without losing control. Start before the next ops hire becomes the only answer.
You're ready if this sounds familiar
Customer issues become a founder bottleneck because only you know the exceptions.
You wrote the playbook; it isn't used when the work actually happens.
You want AI's leverage, but not AI touching live apps without approval.
You need to show what AI did before you trust it with more.
Stop being the exception handler
Before Hubson
You're tagged whenever the workflow hits an exception — and the work waits until you answer.
After Hubson
Hubson gathers context, applies the SOP, proposes the next action, and asks you only when approval is required.
Start with one you'd recognize on Monday
Customer escalation
Pull context, check the SOP, route to an owner, draft the update — and pause before anything customer-facing.
FINANCERefund or exception approval
Check the request against policy, gather payment and ticket context, and wait for your yes over the limit.
HANDOFFIssue-to-owner handoff
Turn messy support, product, or ops threads into owned work with context and next steps — instead of dying in Slack.
Map the workflow that still comes back to you.
Tell us the work you repeat, the apps it touches, and the step only you should approve.